If for any reason you are not happy with your purchase, you may return your order within 14 days of receiving the order for a refund. We will refund the purchase amount within 7 days after receiving the return. If you received a free product together with your purchase and you would like to return it, this additional product must be returned as well; otherwise additional costs will be charged.
 
Return conditions
Your return should apply to the following conditions:

• Return shipment is provided with a completed return form.
• All items are in a state that corresponds with normal 'fitting behaviour' – as you would fit in a regular store.
• All items are packed in their original and undamaged packaging. If the shoe box is not returned in its original condition, we can charge €5,- for this.
• All original labels and tags are still attached to all items.

 
Return instructions – UK customers
Returning to us is at your own expense. Please use the following return address:
 
Premium Inc UK
Manchester Cathedral Visitors Centre,
Suite 2,
10 Cateaton Street,
Manchester,
M3 1SQ
 
Return instructions – Rest of the world
Returning to us is at your own expense. Please use the following return address:
 
Cruyff
Attn. Webshop
Kristalweg
Industrieterrein 1 
3297 LN Puttershoek

The Netherlands

The processing costs of your return are €2.95 and will be deducted from the purchase price.

Exchange
If you want to exchange a webshop order, you must return the original product in the first place. Afterwards, you can place a new order in our webshop.